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Frequently Asked Questions

FixMaster POS is specifically designed to cater to the unique needs of phone repair businesses. It streamlines work orders, tracks repair statuses, manages inventory specific to phone parts and accessories, and offers detailed reporting features. This specialized focus ensures that your phone repair store operates efficiently and effectively.

Yes, our POS system is equipped with a robust inventory management module. It can track a wide range of phone parts and accessories, automatically update inventory levels as sales occur, and alert you when stock is low. This feature helps ensure that you are always prepared with the necessary items for your repair services.

Absolutely. We prioritize the security and confidentiality of customer data. FixMaster POS employs advanced security measures to protect customer information, including encryption and secure data storage. Our compliance with privacy laws and regulations ensures that customer data is handled responsibly.

Yes, FixMaster POS includes a repair tracking feature that allows you to monitor the progress of each repair job. Customers can also be notified via email or SMS about the status of their repair, providing transparency and enhancing customer satisfaction.

Our system simplifies the management of returns and warranty claims. You can easily process returns, track warranty periods, and manage exchanges or refunds directly through the POS. This feature is essential for maintaining customer trust and managing after-sales services efficiently.

Yes, we provide regular software updates to enhance features and security. Our dedicated technical support team is also available to assist with any issues or questions to ensure uninterrupted service.