Frequently Asked Questions
Get answers to most common questions about using FixMasterPOS.
FAQ CATEGORIES
General
Products & Inventory
Sales & Order Management
Employee Management
General
How do I Get Started?
- Sign Up for a Free Trial: Visit the FixMasterPOS website and click on "Sign Up" to start your 14-day free trial. No credit card is required for this trial period. FIXMASTER POS
- Create an Account: During the sign-up process, provide your business details to set up your account. This will allow you to customize the software to fit your store's specific needs.
- Explore Features: Once your account is set up, you can explore various features such as inventory management, sales tracking, and repair management. The intuitive interface is designed to be user-friendly, requiring minimal training.
How does the pricing work?
- FixMasterPOS offers a straightforward pricing model with the Master Pro Plan, designed to meet the needs of cell phone repair shops.
How much does FixmasterPos subscription cost?
- FixMasterPOS offers the Master Pro Plan at $49 per month. This plan includes access for one location and Unlimited users, providing features such as point of sale, repair management, inventory control, team task management, and more.
Does FixMasterPOS offer monthly and annual subscriptions?
- Yes, FixMasterPOS provides both monthly and annual subscription options:
Monthly Subscription: $49 per month.
Annual Subscription: $470 Save 20%
How long does it take to set up FixMasterPOS?
- Setting up FixMasterPOS is quick and simple. Most users can complete the setup in just a few minutes, thanks to its intuitive design. You'll be ready to start managing your store right away!
Do you offer customer support?
- Yes, FixMasterPOS offers multiple channels of customer support to ensure you get the help you need:
Phone Support: +1 (855) 598-7948 (Monday to Friday, 9 AM to 6 PM ET)
WhatsApp Support: +1 (347) 925-4652
Email Support: [email protected]
Live Chat : Available on site
Guides and Resources : Access step-by-step videos anytime on FixmasterPos or Youtube.
Can FixMasterPOS handle multi-location business management?
- Yes, FixMasterPOS is designed to support multi-location businesses, allowing you to manage multiple stores under a single account.
Can I export reports and data from FixMasterPOS?
- Yes, FixMasterPOS allows you to export 18 different reports, including customer data and your inventory products, ensuring you have full access to your business information.
Is FixMasterPOS accessible across multiple devices?
- Yes, you can access FixMasterPOS from multiple devices, including mobile phones, tablets, TVs, and even gaming consoles like the Nintendo Switch. This flexibility allows you to manage your store's operations from virtually anywhere, ensuring continuous oversight and control.
Is there a free trial for Fixmaster POS?
- Yes, FixMasterPOS offers a 14-day free trial that allows you to explore all features without requiring a credit card. This trial period enables you to assess the software's capabilities and determine if it aligns with your business needs.
Can multiple devices log in to the same FixMasterPOS account?
- Yes, FixMasterPOS allows unlimited devices to log in to the same account. Whether it’s a mobile phone, tablet, desktop, or even a Nintendo Switch, you can access your account from anywhere, ensuring seamless management of your business.
Can I cancel my FixMasterPOS subscription at any time?
- Yes, FixMasterPOS offers a hassle-free cancellation policy, allowing you to cancel your subscription whenever you choose.
Is FixMasterPOS compatible with Mac, Windows, iPhone, Android, and any web browser?
- Yes, FixMasterPOS is a Progressive Web App (PWA). This means you can use it on any web browser and even install it on your Mac, Windows, iPhone, or Android device for a native app-like experience.
What training resources does FixMasterPOS offer, and how can I access them?
- YouTube Videos: Watch step-by-step tutorials on our YouTube channel.
- Integrated App Training Videos: Access training videos directly within the FixMasterPOS app.
- 1-on-1 Demo and Training: Schedule a personalized, free training session with our experts.
- Help Center Guides: Explore detailed guides in the Help Center for self-paced learning.
Is Fixmaster POS reliable for daily operations?
- Absolutely. FixMasterPOS is stable, easy to operate, and designed to simplify your daily tasks. From managing repairs to tracking inventory and sales, it ensures a smooth and reliable experience, accessible on any device.
Can Fixmaster POS be trusted for high-volume use?
- Yes, FixMasterPOS is designed to handle high-volume transactions efficiently. Its robust architecture ensures reliable performance during peak periods, making it suitable for businesses with substantial transaction loads.
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